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How can I cancel my active Helium 10 subscription?

To cancel your subscription, please follow the steps below.

  • Click the circular Profile Logo at the upper-right most part of your Helium 10 Dashboard and Select "# Plans". 

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  • Below your current subscription will be a “Cancel” button.  
  • Clicking on the cancel button will change the screen slightly and the system may offer you the option to downgrade your plan instead. If you do not wish to downgrade, you may proceed and click on the “Cancel Subscription” button.
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  • The next screen will prompt you with 4 options to choose from in terms of your reason for cancellation.
  • After you have selected a reason for cancellation, you may need to provide brief feedback.
  • Click on the "Cancel Subscription" button after providing your feedback to complete the process.
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