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How to Cancel an Active Helium 10 Subscription?

To cancel your subscription, please follow the steps below.

  • Click the circular Profile Logo at the upper-right most part of your Helium 10 Dashboard and Select "# Plans".  In some cases, the "# Plan Details" Details button is found just at the top right-hand side of your Helium 10 member dashboard.

Or

  • Below your current subscription will be a “Cancel” button.  Clicking on the cancel button will change the screen slightly and the system may offer you to downgrade your plan instead. If you do not wish to downgrade, you may proceed and click on the “Cancel Subscription” button.

 

  • The next screen will give you 4 options to choose from as to the reason of your plan cancellation 
  • After you have selected a reason for cancellation, you may need to provide a short feedback. 
  • Click on the "Cancel Subscription" button after to complete the process.
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