To suspend your subscription, please follow the steps below:
- Click on the Plan Details button found at the top right of your Helium 10 member dashboard.
- Below your current subscription will be a “Cancel” button.
- Clicking on the cancel button will change the screen slightly and the system may offer you to downgrade your plan instead. If you do not wish to downgrade, you may proceed and click on the “Cancel Subscription” button.
- The next screen will give you 4 options to choose from as to the reason of your plan cancellation
- The 2nd option will say “I’m going on a vacation”. Choosing this option will provide you a drop down menu that will let you choose how long you would want to suspend your subscription billing. The maximum is 6 months.