I need to speak with someone. Can you call me?

As of the present time, the Helium 10 Customer Service does not have a voice support line.

We are confident that we can address all your technical questions and billing concerns regarding Helium 10 via our email and chat channels. 

Depending on your preference and the urgency of your needs, please choose your preferred method of contacting us below:

You can send us an email at When sending your concern/question through email, please be as detailed as possible for us to better understand your concern/question and provide an accurate response. Screenshots and links will greatly help us better understand your question or concern. 

If you need immediate assistance, please chat with us. you can initiate a chat session by clicking the small blue Chat app found withing your Helium 10 member dashboard.


The Helium 10 customer service support channels are open from 8:00 AM Pacific time to 12:00 AM Pacific time, Monday to Sunday. In the event that the support channels are closed (during major US holidays), you will be notified. 

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